Capability

Outsider perspective - an image of part of the London Underground map

Opening up to ideas

The power of the outsider perspective… I received a piece of feedback from a non-profit client years ago that remains burned into my memory, even to this day. Or at least, a version of it is. The client had thanked me, going on to remark that, because I’d not spent years “getting steeped” in their

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Asserting your value, an Image of two people working collaboratively at a whiteboard, both holding pens

Asserting your value

It’s a common misconception that in order to collaborate well with others, you need to “be nicer”. When in reality, what’s usually required is to get far better at asserting your value. One of the most enduring models for explaining the difference between being nice and actually collaborating is something called the Thomas-Kilmann matrix, named

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